Outsourcing CARE Professional Services Extended Business Office Services CARE Professional Services was founded in 1997 as the Extended Business Office Division of Armstrong and Associates, an A/R management company in business since 1915. Our Extended Business Office Solutions is designed to improve cash flow of your current accounts receivable while cutting your operating expenses. Our services can be implemented during any part of your A/R cycle. CARE Professional Services does not lock you into a preconceived formula. We believe that flexibility is key, so each plan we offer is fully customized to your particular needs. CARE's commitment to client service is essential to our success and we will support initiatives to reach your established goals. The following is a list of the included services we utilized to support your established goals:

•   "Early out" self-pay cash acceleration •   Customer service call centers •   Standard Monthly Reporting (Aging of Receivables, Cumulative Recovery Analysis,      Statement of Collections, Placement Analysis) •   Ad Hoc / Customized Reports and Graphs •   Periodic Reconciliations •   Special Letters to Patients, Guarantors, Insurance Companies, and Attorneys •   Daily Closed Reporting •   Daily Payment Verification and Balancing •   Dedicated Toll Free Telephone Number •   Identify Guarantors that May Qualify for Charity Guidelines •   Skip Tracing •   Identify Payments Posted to Wrong Accounts •   Insurance Verification, Filing, Follow-up, Payment Confirmation and Denial Management •   Remote Access to CARE •   In-house Mail Room/Statement Services •   Third party follow-up & rebilling •   Special "clean-up" projects